To avoid unnecessary environmental impacts and additional costs associated with returning non-defective products, we are fully available to clarify all your doubts before purchase. Count on us to ensure you make the right choice, with confidence and responsibility.

When buying online, if a product does not meet your expectations, you may return it within a maximum period of 14 days from the date of delivery of the
order, without needing to provide a reason for the return. Purchases made in-store have a period of 30 days from the date of purchase or date
of product delivery to make an exchange. During this period, keep the product box.

Christmas items are subject to specific conditions and, for this reason, are not eligible for return.

Items to be returned must be in perfect condition, in their respective packaging, and preserve all original characteristics, namely:

• Show no signs of use;
• Be in the original packaging;
• Keep all tags intact;
• Show no damage or deterioration.

If they are not in the aforementioned conditions, we will not be able to accept the return, under the consumer's right of withdrawal.