PRODUCT
What type of products can I find at Gato Preto?
What type of products can I find at Gato Preto?
At Gato Preto, you’ll find a carefully curated selection of furniture, décor, home textiles, lighting, household essentials, and decorative accessories, designed to create functional, comfortable spaces with character. The collections follow interior design trends while maintaining a timeless aesthetic.
Are the products exclusive to the brand?
Are the products exclusive to the brand?
Yes. Most products available at Gato Preto are developed exclusively for the brand, with original design or specialized curation, ensuring differentiation, aesthetic consistency, and attention to detail.
Are the products sold online the same as those in physical stores?
Are the products sold online the same as those in physical stores?
Most Gato Preto products are available both online and in physical stores. However, some items are exclusive to the online store, while others may only be available in physical stores, depending on the collection, campaign, or stock availability.
We always recommend checking the product page to confirm its availability through your preferred channel.
Where can I find the dimensions and specifications of the products?
Where can I find the dimensions and specifications of the products?
All dimensions, materials, colors, and relevant technical information are available on each product page. We recommend carefully reviewing this information before completing your purchase.
Do the products require assembly?
Do the products require assembly?
Some products, namely larger furniture, may require assembly. Whenever applicable, this information is indicated in the product description, along with the option to add an assembly service at checkout.
Are the materials used resistant and durable?
Are the materials used resistant and durable?
Yes. Gato Preto selects materials designed for everyday use, combining aesthetics, comfort, and durability. The main features and materials of each product are described on the respective product page on the website.
If you are shopping in a physical store, you can always ask a member of staff for assistance, who will help you choose the option best suited to your needs.
How should I care for and clean the products?
How should I care for and clean the products?
Each product has specific maintenance and cleaning recommendations, which may vary depending on the material. Whenever necessary, these instructions are available on the product page to ensure greater durability.
Do the product colors exactly match the images?
Do the product colors exactly match the images?
We make every effort to ensure that the images faithfully represent the products. However, slight color variations may occur depending on the screen or lighting conditions.
Can I return a product if it does not meet my expectations?
Can I return a product if it does not meet my expectations?
Yes. Purchases made online can be returned within the statutory period of 14 days after delivery, provided that the product is in good condition and shows no signs of use. For bulky items, the process may involve scheduled collection.
If the purchase was made in a store, you may only exchange it within the statutory period of 30 days after purchase or receipt of the product.
Do the products come with a warranty?
Do the products come with a warranty?
Yes. All Gato Preto products are covered by the legal guarantee of conformity, which covers manufacturing or material defects, in accordance with the legislation in force.

