What kind of products can I find at Gato Preto?
At Gato Preto you will find a carefully selected range of furniture, decoration, home textiles, lighting, utilities, and decorative accessories, designed to create functional, comfortable spaces with identity. The collections follow interior design trends while maintaining a timeless aesthetic.
Are the products exclusive to the brand?
Yes. Most of the products available at Gato Preto are exclusively developed for the brand, with original design or specialized curation, which ensures differentiation, aesthetic coherence, and attention to detail.
Are the products sold online the same as those in physical stores?
Most Gato Preto products are available both in the online store and in physical stores. However, there are exclusive online items and others that may only be available in physical stores, depending on the collection, campaign, or stock availability.
We recommend always checking the product page to confirm its availability in the desired channel.
Where can I find the dimensions and features of the products?
All measurements, materials, colors, and relevant technical information are available on each product's page. We recommend carefully reviewing this information before completing your purchase.
Do the products require assembly?
Some products, namely larger furniture, may require assembly. Whenever applicable, this information is indicated in the product description, as well as the option to add assembly service at checkout.
Are the materials used resistant and durable?
Yes. Gato Preto selects materials designed for everyday use, combining aesthetics, comfort, and durability. The main features and materials of each product are described on the respective product page on the website.
If you are shopping in a physical store, you can always ask a staff member for clarification, who will help you choose the option that best suits your needs.
How should I care for and clean the products?
Each product has specific maintenance and cleaning recommendations, which may vary depending on the material. Whenever necessary, these instructions are available on the product page to ensure greater durability.
Do the product colors match the images exactly?
We make every effort to ensure that the images accurately represent the products. However, there may be slight color variations, depending on the screen or lighting conditions.
Can I return a product if it does not meet my expectations?
Yes. Purchases made online can be returned within the legal period of 14 days after delivery, provided the product is in good condition and shows no signs of use. For bulky items, the process may involve scheduled collection.
If the purchase was made in-store, exchanges can only be made within the legal period of 30 days after purchase or receipt of the product.
Do the products have a warranty?
Yes. All Gato Preto products are covered by the legal warranty of conformity, which covers manufacturing or material defects, under the terms of the current legislation.