What online payment methods are available?
On our website, you can pay for your orders simply and securely through:
- Credit card (Visa and Mastercard)
- MB Way
- Multibanco Reference
- PayPal
- Klarna
- SeQura
All payments are processed through secure platforms.
Is it safe to pay on the Gato Preto website?
Yes. All transactions made on our website are protected by advanced security systems and data encryption, ensuring complete confidentiality of your personal and banking information.
Can I pay for my order in installments?
Yes. You can pay for your order in installments through Klarna or SeQura.
These options allow you to split the purchase amount into monthly payments, simply and securely. The specific conditions (number of installments, interest, or fees) are presented at checkout.
I have a question about my financing. Who should I contact?
Situations related to credit payments should be handled with the credit entity of your store.
How does payment with Klarna or SeQura work?
When choosing Klarna or SeQura at checkout:
- Select the desired payment method.
- Follow the steps indicated by the chosen platform.
- After approval, your order is confirmed immediately.
The management of installments is handled directly with Klarna or SeQura.
Where can I check my Multibanco reference?
The Multibanco reference will be sent by email and can also be viewed in your personal area, under "My Orders".
The deadline for my Multibanco reference has expired. What can I do?
The Multibanco reference is automatically canceled if the payment is not made within 48 hours after placing the order. After this period, you will need to place a new order.
How can I get the invoice for my order?
You can access your invoice at any time in your personal area, under the "My Orders" menu, in the details of each order. The invoice will only be available after your order has been shipped or after it has been received in store.
Can I request a change to the data on an invoice?
No. After the order is completed, it is not possible to change its billing information.
Does the amount shown at checkout include VAT?
Yes. All prices shown on the site include VAT at the current legal rate.
Can I change the payment method after completing the order?
After the order is completed, it is not possible to change the payment method. If the payment is not made, you can place a new order with the desired method.