Yes. Assembly can be added as an extra service when you make your purchase. There is a specific “Assembly Service” option that you can select at checkout.

Our team or the partner carrier will assemble the item in your home after delivery, in the location you choose. This means you don't need to assemble the furniture yourself—we'll take care of everything for you.

After payment is confirmed, delivery is scheduled with the carrier. Approximately 24 hours beforehand, the carrier informs the customer of the delivery window (morning/afternoon). Assembly is carried out on the same day as delivery.

Yes. For a smooth delivery and installation, make sure the space is clean, free of obstacles, and has adequate access for the team. This helps avoid delays or difficulties during the process.

If delivery fails because the recipient is unavailable, additional fees may apply for another attempt. Ensuring availability on the scheduled day helps avoid these fees.

Delivery times may vary depending on the type of product and availability. For example, larger items such as sofas may take several days or weeks from purchase to delivery. Assembly is carried out on the day of delivery.

No. The assembly service only assembles the new products in your home. It does not include disassembling or removing old or existing furniture.

If anything is damaged or not assembled correctly, contact our customer support immediately to schedule a resolution. It is important that you keep the boxes the product arrived in. We are here to help resolve any issue within the statutory warranty periods.

Yes. When you select the in-home delivery and assembly option, you can specify the room where you would like the item to be assembled (for example, the living room, bedroom, etc.).

If you need to reschedule and the carrier has to make another delivery attempt, additional fees may apply due to the associated logistics costs.